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Webex Contact Center

Webex Contact Center

Delightful Customer Experiences

Let customers connect when and how they want – via chat, text, social, email, or call.

Intelligent Super Agents

AI-powered assistance and a new, modular agent desktop makes agents’ days a breeze

Flexible Customizable Platform

Enterprise-grade, out-the-box ready, flexible cloud contact center, from the market leader.

Collaborative Contact Center

All-in-one messaging, meetings, calling, devices, and more from a security-focused leader

Omnichannel

Let customers connect on their own terms

24/7 self-service

Offer round the clock customer support with AI-powered voice and chat virtual agents

Our Mission

JBS aims to offer distinguished IT partnership, first-class solutions and outstanding services. We enable our customers to reach their full business potential.

Our core commitment is to provide the greatest service and value to our customers. As part of Midis Group, the region’s largest IT group, JBS has partnered with leading worldwide vendors for over 20 years.

This experience helps us innovate and provide valuable insight to our customers. Our employees are our greatest asset. We hire only the best people, and are committed to providing training and development that ensure ongoing excellence.

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    Queen Alia Street 31, Al Rayan Tower P.O.Box 6410, Amman 11118, Jordan | +96265000999